Automatic Call Distribution in HiPath 4000, ACD Principles (HIPPCACD)
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Contents
Requirement
Learn Goal
Target Group
Remark
This training will be performed by the Academy for Professional Training of Siemens Enterprise Communications.
| Date | Duration (Days) | Location | Language | Course Cost plus VAT |
|
|---|---|---|---|---|---|
| Waiting List | 3 | German | 1620,-€ | Regist | |
| 18.07.-20.07.12 | 3 | München | German | 1620,-€ | Regist |
| Waiting List | 3 | English | 1620,-€ | Regist |
|
Are all the dates unapropiately for you? Then let you registrate on a interested people list. The registrations are without obligation. For Question: +49 5251-6889300 |
Training conditions Hotel information Map & Directions |
Contents
-
Configuration of ACD routing in HiPath 4000
-
XMU configuration
-
Administration of the ACDAPP application in HiPath 4000
- Installation and usage of the HiPath ACD-Administrator
Requirement
- HiPath 4000 administration
Learn Goal
- The participant is able to
- Configure ACD routing in HiPath 4000
- Install and activate the ACDAPP
- Install and use the ACD-Administrator
Target Group
- Application specialists
Remark
This training will be performed by the Academy for Professional Training of Siemens Enterprise Communications.



