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Curriculum for HiPath 3000 service technicians

Here is a grafical view about the recommended curriculum for HiPath 3000 service technicians. By clicking the course header you get detail information about the course.

__Beginner trainings
__Advanced trainings
__Expert trainings
__Certificate preparations
__UpDate Training

Basic knowledge HiPath 3000

Duration: 3 Days

Integr. Voicemail system

Duration: 2 Days

free provided applications of the HiPath 3000

Duration: 4 Days

Enhanced Call Management
LCR, CTI und TAPI

Duration: 3 Days

IP and LAN/WAN basics
(optional)

Duration: 2 Days

Basic knowledge HG1500
IP-Gateway / IP-Telephony

Duration: 2 Days

Networking knowledge
ISDN and VoIP-Networking

Duration: 3 Days

QoS settings, VPN connection, teleworker

Duration: 2 Days

Deployment Service Phone management

Duration: 3 Days

Central administration of HiPath 3000 systems in networking

Duration: 4 Days

Preparation to the SOCP Certification
1. Part: IT fundamentals
2. part: HiPath 3000 SOCP knowledge

Duration: 3 Days

Unifed communication
myPortal, myAttendant etc.

Duration: 2 Days

New features HiPath 3000 V8 and OpenScape Office Application

Duration: 4 Days

Exchange Server Integration,
Contact Center, myAgent

Duration: 2 Days