OpenScape Contact Center Networking (OCCENNESCS)
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Contents
Requirement
Learn Goal
Target Group
Remark
This training will be performed by the Academy for Professional Training of Siemens Enterprise Communications.
| Date | Duration (Days) | Location | Language | Course Cost plus VAT |
|
|---|---|---|---|---|---|
| Waiting List | 3 | German | 1620,-€ | Regist | |
| Waiting List | 3 | English | 1620,-€ | Regist |
|
Are all the dates unapropiately for you? Then let you registrate on a interested people list. The registrations are without obligation. For Question: +49 5251-6889300 |
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Contents
-
Configuration of OpenScape Contact Center for networked contact centers
-
Installation and maintenance of a Central Report Server
-
Scheduling historical reports from a Central Report Server
- Monitoring the network traffic and the status of the individual sites using the OpenScape Contact Center Manager application
Requirement
- Installation and configuration of OpenScape Contact Center as covered by the courses OpenScape Contact Center Basic Service (OCCENBASCS) and OpenScape Contact Center Extended Service (OCCENAVSCS).
Learn Goal
- The participant is able to:
- Configure OpenScape Contact Center for networked call centers
- Install and maintain a Central Report Server
- Schedule net wide reports using the OpenScape Contact Center Manager application
- Monitor the network traffic using the OpenScape Contact Center Manager application
Target Group
- Application specialists
Remark
This training will be performed by the Academy for Professional Training of Siemens Enterprise Communications.



