Date	Duration (Days)	Location	Language	Course Cost plus VAT
Waiting List	4		German		Regist
Waiting List	4		English		Regist

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The registrations are without obligation.
For Question: 05251-6889300

Contents
This course focusses on the free provided applications of the HiPath 3000 (CAP-entry, TAPI 120, Xphone) and their installation and connection to HiPath 3000 systems.

Call Center
- Universal Call Distribution (UCD)
- Connection of the HiPath ProCenter Agile to HiPath 3000
CTI und TAPI
- Common Application Platform (CAP-entry)
- TAPI 120
- XPhone Entry
Data interfaces
- CSTA interface
Practical exercise

Requirement
HiPath 3000 basic knowledge or similar cualifications
ISDN and telecommunication basic knowledge
PC (Windows XP) basic knowlegde



Learn Goal
The participant is able to
get to know and install the free provided applications of the HiPath 3000 as well as
connect the free provided applications to HiPath 3000 systems.

The free provided applications of the HiPath 3000 (CAP-entry, TAPI 120 und XPhone) can be used for the customer benefit.



Target Group
Service technician

Remark
The current version of the HiPath 3000 will always be trained.
The course can also be conducted on customer's premises on-site.



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