Date	Duration (Days)	Location	Language	Course Cost plus VAT
Waiting List	3		German		Regist
09.06.-11.06.10	3	Paderborn	German	1200,-€	Regist
Waiting List	3		English		Regist

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The registrations are without obligation.
For Question: 05251-6889300

Contents
The focus of this course is the realization of advanced subscriber features and the performance of complex customer requirements.

Enhanced Call Management:
- Universal Call Distribution (UCD)
- Team- /Top-functions
License concept
OpitClient Attendant V8.0
Call charge recording
Basics of Least Cost Routing (LCR)
CTI and TAPI Connections
Enhanced maintenance functions
Practical exercise

Requirement
Basic knowledge of HiPath 3000 or similar cualifications
Basic knowledge of ISDN and telecommunication
PC (Windows XP) knowledge

Learn Goal
The participant is able to
put into practice comprehensive customers' requirements on the HiPath 3000
enable standard CTI solutions

Target Group
Service technician

Remark
The current version of the HiPath 3000 will always be trained.
The course can also be conducted on the customer's premises on-site.


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