Training Overview

Here you find a list of all trainings.

Some of the trainings are only provided in german.

AgentOne® 5 Support
AgentOne® Advanced für Service
AgentOne® für Administratoren
AgentOne® Installation und Inbetriebnahme
Anwenderschulung für Endgeräte
Automatic Call Distribution in HiPath 4000, ACD Principles (HIPPCACD)
Delta-/Updatecourse OpenScape Voice V4R1 to V5R0 for Service (OSVV5R0UCS)
Fault Management Service an HiPath und Open Scape Plattformen ab V4 (HP&OSFMS)
Call charging with AlwinPro
HG 1500 Basic course VoIP
HiMed 8 Basiskurs für Servicepersonal (HIMED8BASD)
HiPath 3000 advanced - system (Telefonie) for service
HiPath 3000 advanced - networking for service
HiPath 3000 Aufbaukurs für Service (HIP3ADVS)
HiPath 3000 Basic course service
HiPath 3000 Basiskurs für Service (HIP3BASICS)
HiPath 3000 Refresher-Praxis Workshop
HiPath 3000 V9 and OpenScape Office V3R2 update course
HiPath 3000/5000 Manager C Anwendertraining
HiPath 4000 - Advanced Course for Service (HIP4ADVS)
HiPath 4000 - Basic course for Service (HIP4BASICS)
Hipath 4000 - Basic Networking for Service (HIP4NETWS)
HiPath 4000 - Cordless Advanced solutions for service (HIP4CMASCS)
HiPath 4000 - Cordless Solutions for Service (HIP4CMIES)
HiPath 4000 - Call data recording (HIP4CDRES)
HiPath 4000 - Networkwide Features Service (HIP4NETLMS)
HiPath 4000 Basic Administration (HIP4MAAD1)
HiPath 4000 Best of von Hicom 300 E V1.0 bis HiPath 4000 V4.0 (HIP4BEST)
HiPath 4000 Generation and First installation (HIP4GENRS)
HiPath 4000 Manager Administrators (HIP4MAAD2)
HiPath 4000 Manager Service (HIP4MASE)
HiPath 4000 UC Application Basics für Service (H4KUCBASCS)
HiPath 4000 UC Application Basics für Service (H4KUCBASCS)
HiPath 5000 RSM Networking Service
HiPath Accounting Management und HiPath User Management für OpenScape Voice (OSVAMUMSCS)
HiPath CAP V3.0 Basic Course (HIPCAP3BAS)
HiPath CAP V3.0 Advanced Course (HIPCAP3ADV)
Dect IP-HiPath Cordless IP and Video control with G-Sec
HiPath Deployment Service (DLS)
HiPath HG3530/HG3570 Advanced for Service (HG35ADVS)
HiPath HG3530/HG3570 für Service (HG35BASS)
HiPath Trading Advanced course for Service (HPTRADVSCS)
HiPath User Manager (HIPUMSE)
HiPath Xpressions Compact V3 service
Lotus Notes Basics for OpenScape UC Accessories (SOLOTUSAD)
Lotus Notes Basics for OpenScape Xpressions Connector (SOLOTUSAD)
nfon Gold-Partner-Zertifizierung - Technik I
nfon Gold-Partner-Zertifizierung - Technik II
nfon Gold-Partner-Zertifizierung - Vertrieb
OpenScape Accounting Management für Service (OACOUNTSCS)
OpenScape Accounting Management für Service (OACOUNTSCS)
OpenScape Alarm Response Prof. (API Applications) (OARAPISCS)
OpenScape Alarm Response Prof. (DAKS Customized Operator) (OARSCOSCS)
OpenScape Alarm Response Professional Delta Course (Classic Appl.) (OARDELSCS)
OpenScape Alarm Response Prof. Deltacourse (DPS und PNEZ) (OARLDSSCS)
OpenScape Alarm Response Prof. Basis Course (Classic Appl.) (OARSSESCS)
OpenScape Alarm Response Prof. Basis Course (DPS und PNEZ) (OARLOSSCS)
OpenScape Alarm Response Professional Schnittstellenprotokolle (OARSYSSCS)
OpenScape Branch for Service - Installation and Configuration (openbranch) (OSVOBRASCS)
OpenScape ComAssistant Anwenderschulung
OpenScape Contact Center Administrations Course (OCCADMISCU)
OpenScape Contact Center Anwenderschulung für Administratoren
OpenScape Contact Center Anwenderschulung für Agenten
OpenScape Contact Center Anwenderschulung für Supervisoren und Administratoren
OpenScape Contact Center Enterprise High Availabilty (OCCENHASCS)
OpenScape Contact Center Extension (OSEBASSSCS)
OpenScape Contact Center Reporting (OCCENRESCS)
OpenScape Contact Center Advanced Service Course (OCCENAVSCS)
OpenScape Contact Center Basic Service Course (OCCENBASCS)
OpenScape Contact Center update course V8R0 to V8R2 (OCCV812UCS)
OpenScape Contact Center Networking (OCCENNESCS)
OpenScape DAKSeco, for Service (OSEDAKSSCS)
OpenScape Office Anwenderschulung myAgend für Agenten
OpenScape Office Anwenderschulung myAgent für Supervisor und Administratoren
OpenScape Office Anwenderschulung myAttendant
OpenScape Office Anwenderschulung myPortal
OpenScape Office Anwenderschulung myPortal Outlook Plugin
OpenScape Office HX Basiskurs
OpenScape Office HX V3 Updatekurs
OpenScape Office HX/MX/LX Contact Center
OpenScape Office HX/MX/LX Vernetzung und Virtualisierung
OpenScape Office MX Basiskurs
OpenScape Office V3R2 and HiPath 3000 V9 update course
OpenScape UC Anwenderschulung
OpenScape UC Application Advanced for Service (OSAADVSSCS)
OpenScape UC Application Basics for Service (OSABASSSCS)
OpenScape Video for Service (OSAVIDESCS)
OpenScape Voice administration course for Service (OSVADVSSCS)
OpenScape Voice basic course - Fundamenals of UC Voice solution (OSVBASSSCS)
OpenScape Voice Concierge (OSVCONSSCS)
OpenScape Voice Gateways - installation and provisioning for Service (OSVGWMISCS)
OpenScape Voice Gateways and MediaServer (Compact course) (OSVGWMSSCS)
OpenScape Voice Installation and Initial Operation (OSVSTAGSCS)
OpenScape Voice integrated-, non-integrated Mediaserver for Service (OSVMEDISCS)
OpenScape Voice Maintenance course (OSVMAINSCS)
OpenScape Xpert Advancedkurs für Service
OpenScape Xpert Basic course for Service (OXPBASISCS)
OpenScape Xpert/HiPath Trading course for system administrator (OXPHTRSYSS)
OpenScape Xpressions Administration (XPRADMSCS)
OpenScape Xpressions Advanced (XPRADVSCS)
OpenScape Xpressions Anwenderschulung - Bedienung der Unified Messaging Funktionen
OpenScape Xpressions user training - Using of Voice-mail
OpenScape Xpressions Anwenderschulung- Bedienung der CTI Clients
OpenScape Xpressions Basic - Unified Communications (XPRBASUSCS)
OpenScape Xpressions Basic - Voice (XPRBASVSCS)
OpenScape Xpressions Connectors - for Exchange 2003 & 2007 (XPREXCSCS)
OpenScape Xpressions Lotus Notes Connector (XPRLOTCSCS)
OpenScape Xpressions Reports (XPRREPSCS)
RG87XX Gateways - installation and provisioning for Service (OSVGW87SCS)
SUSE SLES 11- und Virtualisierungs- Basics für HiPath 4000 V6 (SLESVIRT)
Technical Training for Sales/Consultant
HiPath OpenScape Office MX for Sales
Update course HiPath 4000 V5 for Service (H4KV5UCS)
Updatekurs HiPath 4000 V6 für Service (H4KV6UCS)
Visual Project für Vertrieb/Consultant
Voice over IP - network basics
Webinar: Architektur und Komponenten der HiPath 3000 und OSO HX (DEH3KARCCSVV)
Webinar: HiPath 3000 und OpenScape Office HX erfolgreich verkaufen(DEH3KSELLSVV)
Webinar: OpenScape Office MX/LX erfolgreich verkaufen (DEOOFSELLSVV)
Webinar: OpenScape Office MX/LX: Architektur und Komponenten (DEOOFARCCSVV)
XPhone UC Advanced (Präsenz Training)
XPhone UC Inside (Präsenz Training)
Xpressions Compact V3 Anwenderschulung
Zertifizierungsworkshop SOCA SMB Vertrieb
Zertifizierungsworkshop SOCA SMB Vertrieb
Workshop SOCP certification Service SMB
Zertifizierungsworkshop SOCP Service HiPath 3000

Gut zu wissen

IT-/TK-Trainings für Service und Anwender

Training Overview

Aktuelles

User training

nfon Gold-Partner Zertifizierung

AgentOne® 5 Installation und Inbetriebnahme

SOCA and SOCP Preparation workshops

Neu! XPhone Schulungen .....

No matter what you want