Training Overview
Here you find a list of all trainings.
Some of the trainings are only provided in german.
- AgentOne® 5 Support
- AgentOne® Advanced für Service
- AgentOne® für Administratoren
- AgentOne® Installation und Inbetriebnahme
- Anwenderschulung für Endgeräte
- Automatic Call Distribution in HiPath 4000, ACD Principles (HIPPCACD)
- Delta-/Updatecourse OpenScape Voice V4R1 to V5R0 for Service (OSVV5R0UCS)
- Fault Management Service an HiPath und Open Scape Plattformen ab V4 (HP&OSFMS)
- Call charging with AlwinPro
- HG 1500 Basic course VoIP
- HiMed 8 Basiskurs für Servicepersonal (HIMED8BASD)
- HiPath 3000 advanced - system (Telefonie) for service
- HiPath 3000 advanced - networking for service
- HiPath 3000 Aufbaukurs für Service (HIP3ADVS)
- HiPath 3000 Basic course service
- HiPath 3000 Basiskurs für Service (HIP3BASICS)
- HiPath 3000 Refresher-Praxis Workshop
- HiPath 3000 V9 and OpenScape Office V3R2 update course
- HiPath 3000/5000 Manager C Anwendertraining
- HiPath 4000 - Advanced Course for Service (HIP4ADVS)
- HiPath 4000 - Basic course for Service (HIP4BASICS)
- Hipath 4000 - Basic Networking for Service (HIP4NETWS)
- HiPath 4000 - Cordless Advanced solutions for service (HIP4CMASCS)
- HiPath 4000 - Cordless Solutions for Service (HIP4CMIES)
- HiPath 4000 - Call data recording (HIP4CDRES)
- HiPath 4000 - Networkwide Features Service (HIP4NETLMS)
- HiPath 4000 Basic Administration (HIP4MAAD1)
- HiPath 4000 Best of von Hicom 300 E V1.0 bis HiPath 4000 V4.0 (HIP4BEST)
- HiPath 4000 Generation and First installation (HIP4GENRS)
- HiPath 4000 Manager Administrators (HIP4MAAD2)
- HiPath 4000 Manager Service (HIP4MASE)
- HiPath 4000 UC Application Basics für Service (H4KUCBASCS)
- HiPath 4000 UC Application Basics für Service (H4KUCBASCS)
- HiPath 5000 RSM Networking Service
- HiPath Accounting Management und HiPath User Management für OpenScape Voice (OSVAMUMSCS)
- HiPath CAP V3.0 Basic Course (HIPCAP3BAS)
- HiPath CAP V3.0 Advanced Course (HIPCAP3ADV)
- Dect IP-HiPath Cordless IP and Video control with G-Sec
- HiPath Deployment Service (DLS)
- HiPath HG3530/HG3570 Advanced for Service (HG35ADVS)
- HiPath HG3530/HG3570 für Service (HG35BASS)
- HiPath Trading Advanced course for Service (HPTRADVSCS)
- HiPath User Manager (HIPUMSE)
- HiPath Xpressions Compact V3 service
- Lotus Notes Basics for OpenScape UC Accessories (SOLOTUSAD)
- Lotus Notes Basics for OpenScape Xpressions Connector (SOLOTUSAD)
- nfon Gold-Partner-Zertifizierung - Technik I
- nfon Gold-Partner-Zertifizierung - Technik II
- nfon Gold-Partner-Zertifizierung - Vertrieb
- OpenScape Accounting Management für Service (OACOUNTSCS)
- OpenScape Accounting Management für Service (OACOUNTSCS)
- OpenScape Alarm Response Prof. (API Applications) (OARAPISCS)
- OpenScape Alarm Response Prof. (DAKS Customized Operator) (OARSCOSCS)
- OpenScape Alarm Response Professional Delta Course (Classic Appl.) (OARDELSCS)
- OpenScape Alarm Response Prof. Deltacourse (DPS und PNEZ) (OARLDSSCS)
- OpenScape Alarm Response Prof. Basis Course (Classic Appl.) (OARSSESCS)
- OpenScape Alarm Response Prof. Basis Course (DPS und PNEZ) (OARLOSSCS)
- OpenScape Alarm Response Professional Schnittstellenprotokolle (OARSYSSCS)
- OpenScape Branch for Service - Installation and Configuration (openbranch) (OSVOBRASCS)
- OpenScape ComAssistant Anwenderschulung
- OpenScape Contact Center Administrations Course (OCCADMISCU)
- OpenScape Contact Center Anwenderschulung für Administratoren
- OpenScape Contact Center Anwenderschulung für Agenten
- OpenScape Contact Center Anwenderschulung für Supervisoren und Administratoren
- OpenScape Contact Center Enterprise High Availabilty (OCCENHASCS)
- OpenScape Contact Center Extension (OSEBASSSCS)
- OpenScape Contact Center Reporting (OCCENRESCS)
- OpenScape Contact Center Advanced Service Course (OCCENAVSCS)
- OpenScape Contact Center Basic Service Course (OCCENBASCS)
- OpenScape Contact Center update course V8R0 to V8R2 (OCCV812UCS)
- OpenScape Contact Center Networking (OCCENNESCS)
- OpenScape DAKSeco, for Service (OSEDAKSSCS)
- OpenScape Office Anwenderschulung myAgend für Agenten
- OpenScape Office Anwenderschulung myAgent für Supervisor und Administratoren
- OpenScape Office Anwenderschulung myAttendant
- OpenScape Office Anwenderschulung myPortal
- OpenScape Office Anwenderschulung myPortal Outlook Plugin
- OpenScape Office HX Basiskurs
- OpenScape Office HX V3 Updatekurs
- OpenScape Office HX/MX/LX Contact Center
- OpenScape Office HX/MX/LX Vernetzung und Virtualisierung
- OpenScape Office MX Basiskurs
- OpenScape Office V3R2 and HiPath 3000 V9 update course
- OpenScape UC Anwenderschulung
- OpenScape UC Application Advanced for Service (OSAADVSSCS)
- OpenScape UC Application Basics for Service (OSABASSSCS)
- OpenScape Video for Service (OSAVIDESCS)
- OpenScape Voice administration course for Service (OSVADVSSCS)
- OpenScape Voice basic course - Fundamenals of UC Voice solution (OSVBASSSCS)
- OpenScape Voice Concierge (OSVCONSSCS)
- OpenScape Voice Gateways - installation and provisioning for Service (OSVGWMISCS)
- OpenScape Voice Gateways and MediaServer (Compact course) (OSVGWMSSCS)
- OpenScape Voice Installation and Initial Operation (OSVSTAGSCS)
- OpenScape Voice integrated-, non-integrated Mediaserver for Service (OSVMEDISCS)
- OpenScape Voice Maintenance course (OSVMAINSCS)
- OpenScape Xpert Advancedkurs für Service
- OpenScape Xpert Basic course for Service (OXPBASISCS)
- OpenScape Xpert/HiPath Trading course for system administrator (OXPHTRSYSS)
- OpenScape Xpressions Administration (XPRADMSCS)
- OpenScape Xpressions Advanced (XPRADVSCS)
- OpenScape Xpressions Anwenderschulung - Bedienung der Unified Messaging Funktionen
- OpenScape Xpressions user training - Using of Voice-mail
- OpenScape Xpressions Anwenderschulung- Bedienung der CTI Clients
- OpenScape Xpressions Basic - Unified Communications (XPRBASUSCS)
- OpenScape Xpressions Basic - Voice (XPRBASVSCS)
- OpenScape Xpressions Connectors - for Exchange 2003 & 2007 (XPREXCSCS)
- OpenScape Xpressions Lotus Notes Connector (XPRLOTCSCS)
- OpenScape Xpressions Reports (XPRREPSCS)
- RG87XX Gateways - installation and provisioning for Service (OSVGW87SCS)
- SUSE SLES 11- und Virtualisierungs- Basics für HiPath 4000 V6 (SLESVIRT)
- Technical Training for Sales/Consultant
- HiPath OpenScape Office MX for Sales
- Update course HiPath 4000 V5 for Service (H4KV5UCS)
- Updatekurs HiPath 4000 V6 für Service (H4KV6UCS)
- Visual Project für Vertrieb/Consultant
- Voice over IP - network basics
- Webinar: Architektur und Komponenten der HiPath 3000 und OSO HX (DEH3KARCCSVV)
- Webinar: HiPath 3000 und OpenScape Office HX erfolgreich verkaufen(DEH3KSELLSVV)
- Webinar: OpenScape Office MX/LX erfolgreich verkaufen (DEOOFSELLSVV)
- Webinar: OpenScape Office MX/LX: Architektur und Komponenten (DEOOFARCCSVV)
- XPhone UC Advanced (Präsenz Training)
- XPhone UC Inside (Präsenz Training)
- Xpressions Compact V3 Anwenderschulung
- Zertifizierungsworkshop SOCA SMB Vertrieb
- Zertifizierungsworkshop SOCA SMB Vertrieb
- Workshop SOCP certification Service SMB
- Zertifizierungsworkshop SOCP Service HiPath 3000
Aktuelles
User training
for your customers, administrators or employees.
SOCA and SOCP Preparation workshops
Use your advantage as certified Partner. >> Training > Workshops SOCA and SOCP
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No matter what you want
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